Terms & Conditions

Last updated: May 2026

These Terms & Conditions apply when you browse the Alyvera website, place an order, contact support, or use any service offered through the store. By using the website or placing an order, you agree to these terms.

Products and Descriptions

We aim to present products, prices, colors, sizes, materials, specifications, and availability accurately. Minor differences may occur because of screen settings, manufacturing updates, product photography, or measurement tolerances.

Orders

An order is an offer to purchase. We may accept, reject, cancel, or limit an order where needed, including because of stock issues, suspected fraud, pricing errors, stock availability, delivery restrictions, or payment problems. Adding an item to the cart does not reserve inventory.

Prices and Payment

Prices are shown in the currency configured for the store and may change without notice. Payment methods are shown at checkout. Payments are processed by secure third-party payment providers, and we do not store full card numbers.

Shipping, Duties, and Delivery

Shipping costs, estimated delivery windows, taxes, and duties are shown or calculated during checkout where available. Delivery dates are estimates and may be affected by carrier delays, customs checks, fulfilment processing, weather, public holidays, or incorrect delivery information.

Returns and Exchanges

Returns and exchanges are handled under our Shipping & Returns policy. Items must meet the return conditions stated there. Some products may be final sale or restricted for hygiene, safety, or product integrity reasons.

Beauty Tech Products

Beauty-tech products are not medical devices unless explicitly stated by the manufacturer. Product information is provided for general routine guidance only and is not medical advice. Stop use if irritation or discomfort occurs and follow any manufacturer instructions included with the product.

Connected Devices

Connected devices are practical aids and do not guarantee specific outcomes; use them as directed and follow the included instructions. Customers are responsible for installation, compatibility checks, account security, passwords, network settings, and any third-party app terms.

Accounts and Website Use

You are responsible for keeping account details secure and for providing accurate information. You must not misuse the website, interfere with store security, scrape content, submit false information, or use the website for unlawful purposes.

Promotions and Gift Cards

Promotions may have eligibility rules, expiry dates, exclusions, minimum spends, or regional limits. Unless stated otherwise, promotions cannot be applied retroactively or combined with other offers.

Intellectual Property

Website copy, design, graphics, photography, product names, logos, code, and other content are owned by or licensed to Alyvera and may not be copied, reproduced, or used without permission.

Third-Party Links and Services

The website may link to third-party websites, apps, payment services, delivery tools, or device manufacturers. We are not responsible for their content, policies, performance, or security practices.

Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the amount paid for the product or service giving rise to the claim. Nothing in these terms limits any rights that cannot legally be limited.