Pickup & Appointments
Request a Los Angeles appointment or local pickup, or ask customer care for help before you visit. Every order also ships to you with tracking.
Los AngelesAppointment studio
Book a time to see the tools, get routine advice, or coordinate local pickup at our LA studio.
PickupLocal collection
Ask about LA pickup windows for eligible orders once customer care confirms timing and availability.
Before visitingConfirm first
Appointment times and pickup windows are not confirmed until customer care replies.
What we can help with
- Product viewing, routine advice, and tool selection by appointment in Los Angeles.
- Pickup for eligible orders after customer care confirms the time and order status.
- Local event, stockist, or wholesale enquiries.
- Availability checks before travelling to the studio.
Important notes
- Completing checkout online does not automatically reserve a pickup slot.
- Please do not visit for pickup until customer care has confirmed the time window and order status.
- Bring your order confirmation and the same name or email used at checkout.
- Returns should not be brought to the studio unless customer care has approved the return and provided instructions.
