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Pickup & Appointments

Use this page to request an Athens or Los Angeles appointment, ask about local pickup, check whether a product can be viewed in studio, or coordinate store support before visiting.

Athens Appointment studio

Request styling, product viewing, pickup coordination, or local customer-care support for the Greece studio.

Los Angeles Styling and pickup

Ask about LA appointments, west-coast pickup windows, and launch-event availability before visiting.

Before visiting Confirm first

Studio inventory, pickup windows, and appointment times are not confirmed until customer care replies.

What the Studios Can Help With

  • Product viewing, sizing notes, and outfit support by appointment.
  • Pickup questions for eligible orders after customer care confirms the location and timing.
  • Local event, stockist, wholesale, or private styling enquiries.
  • Store availability checks before travelling to Athens or Los Angeles.

Important Pickup Notes

  • Completing checkout online does not automatically reserve a studio pickup slot.
  • Do not visit for pickup until customer care has confirmed the location, time window, and order status.
  • Bring your order confirmation and the same name or email used at checkout.
  • Returns should not be sent or brought to a studio unless support has approved the return request and provided instructions.

By submitting this pickup or appointment request, you agree that Alyvera can use the information provided to respond to your request. Review our Terms and Privacy Policy.

For pickup, wait for confirmation before visiting. For returns, use the Start a Return page first so support can confirm the correct return destination.