Skip to content

15% off your first order — sign up and save

Product Safety

Product safety, compatibility, and care notes for skincare tech, secure living, and apparel.

Skincare Tech Follow device instructions first.

Use skincare devices only as directed by the manufacturer. Do not use devices on irritated, broken, sunburned, or recently treated skin unless a qualified professional has said it is suitable for you.

Sensitivity Patch test and pause if needed.

Start slowly, avoid combining too many active skincare steps at once, and stop use if redness, irritation, discomfort, or unusual sensitivity occurs.

Red light Check compatibility before use.

Review charging, wear time, eye protection, skin-sensitivity, and manufacturer guidance before using any red-light product.

Apparel Care labels override general advice.

Cold gentle washing, mild detergent, shade drying, and careful steaming are safe starting points for most apparel, but always follow the label supplied with your garment.

Before You Use A Device

  • Read all included instructions, warnings, charging notes, and cleaning steps.
  • Check whether the product requires an app, account, battery, charger, Wi-Fi network, Bluetooth, or extra accessory.
  • Keep devices away from water unless the product instructions clearly state the item is water resistant.
  • Keep small parts, cords, and batteries away from children and pets.
  • For health, skin, pregnancy, pacemaker, medication, or medical-condition questions, ask a qualified professional before use.

Order Help

If you are unsure whether a product suits your routine, space, or device setup, contact Customer Care before ordering and include the product name plus any compatibility question you want checked. For charging, app, setup, fault, or warranty questions after purchase, use Warranty & Device Support.