Product Safety
Product safety, compatibility, and care notes for our skincare and beauty devices.
Use skincare devices only as directed by the manufacturer. Do not use devices on irritated, broken, sunburned, or recently treated skin unless a qualified professional has said it is suitable for you.
Start slowly, avoid combining too many active skincare steps at once, and stop use if redness, irritation, discomfort, or unusual sensitivity occurs.
Review charging, wear time, eye protection, skin-sensitivity, and manufacturer guidance before using any red-light product.
Let warming tools cool between uses, charge only with the supplied cable, and never leave a device charging unattended or near water.
Before You Use A Device
- Read all included instructions, warnings, charging notes, and cleaning steps.
- Check whether the product requires an app, account, battery, charger, Wi-Fi network, Bluetooth, or extra accessory.
- Keep devices away from water unless the product instructions clearly state the item is water resistant.
- Keep small parts, cords, and batteries away from children and pets.
- For health, skin, pregnancy, pacemaker, medication, or medical-condition questions, ask a qualified professional before use.
Order Help
If you are unsure whether a product suits your routine, space, or device setup, contact Customer Care before ordering and include the product name plus any compatibility question you want checked. For charging, app, setup, fault, or warranty questions after purchase, use Warranty & Device Support.
